Frequently Asked Questions

Find answers to common questions about our care packages and mission.

Every purchase provides meals to shelter dogs and directly funds rescue operations. We partner with shelters across the country to ensure your impact reaches dogs in need. To date, we've delivered over 130,000 meals to abandoned dogs across America.

The Collar Club is our membership program ($39.99/month). Members get priority access to care package drops, monthly photo updates from rescued dogs, and direct impact tracking. Cancel anytime. Your first month comes with a 30-day money-back guarantee.

Each care package contains real dog kibble, collapsible silicone bowls, medical supplies like gauze and antiseptic wipes, and an impact card showing exactly which dogs you helped. Contents scale with package tier.

We offer 7 tiers from $5 (feeds 5 dogs) to $500 (feeds 275 dogs). Pick the tier that fits your budget. Every single tier makes a real difference.

Yes, you can cancel your Collar Club membership at any time. Visit our cancellation page or email us at contact@help-savingthepups.com. Cancellation takes effect at the end of your current billing cycle. Care package contributions are non-refundable as funds go directly to shelter dogs.

Yes! Every order comes in beautiful gift-ready packaging at no extra charge. You can add a personalized note at checkout.

We currently serve supporters across the United States.

Still have questions? Contact us at contact@help-savingthepups.com